Answers You Can Trust
Explore quick, clear answers to our most commonly asked questions—so you can move forward with confidence, clarity, and compliance.
Where do you provide services?
We work with clients across all 50 states and in Bermuda.
What do your programs offer?
We offer a range of services focused on infection control, patient safety, staff training,
accreditation support, quality improvement, and ongoing regulatory compliance. Every solution is tailored to your facility’s unique needs.
Do you work with facilities of all sizes?
Yes. From smaller office based surgical facilities to large multi-specialty ambulatory centers, we tailor our approach to meet your needs. Every facility is unique. We offer scalable solutions designed to fit your specific goals, where you are in your processes, regulatory requirements, and specialty focus.
Can you help facilities prepare for accreditation?
Absolutely. We assist facilities in preparing for various national accreditation programs and maintaining compliance year-round by using Universal’s comprehensive approach to patient care. We provide onsite support surveys as requested as well.
Do you offer virtual support?
Yes, we offer both virtual and can provide on-site services to support facilities wherever they are. Our UHCloud platform allows us to be 100% virtual and available for our clients by tracking real-time data and information relevant to your facility’s operations.
What is UHCloud?
UHCloud was built by our compliance experts to streamline accreditation and regulatory tasks, so your team can stay survey-ready year-round. It also includes tools for incident tracking, document storage, and real-time support from our specialists.
Do you offer ongoing support after the initial survey?
Yes, we believe compliance and quality improvement are continuous efforts, and we offer long-term support for sustained success.
How do I get started?
Simply reach out through our contact form or give us a call. We’ll schedule a brief
introductory call to learn more about your needs.
Do you provide educational resources or staff training?
Both! Education is a key part of our approach, and we offer training tools and hands-on support for your team.
Is your company HIPAA compliant?
Yes. We adhere to all applicable privacy and security standards to ensure the protection of sensitive information.